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CubicZirconia.com Reviews- "Thanks CubicZirconia.com!" Testimonials

Based on 420 reviews
89%
(374)
7%
(30)
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(5)
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2%
(7)

The order I made got me upset but later they canceled it.

A
Emerald Cut Cubic Zirconia Loose Stones 5A Quality
Alan Alexander Luna (Los Angeles, US)
CZ vs Diamond: This is a replica purchase for diamond jewelry I already own OR owned
Don't be gentle...: Everything went very smooth so as of right now nothing.
None

None

CZ vs Diamond: I also own diamond jewelry. I don't choose one over the other, but like both for different reasons
Don't be gentle...: Nothing.
Exactly what I asked for

They went above and beyond for me to make sure I got exactly what I wanted. It meant so much to me since it was a replica of an heirloom. I really can’t thank them enough.

CZ vs Diamond: I also own diamond jewelry. I don't choose one over the other, but like both for different reasons
Don't be gentle...: Would not change anything.
Emerald cut cubic zirconia

I accidentally washed a jacket with my Grandmother’s mother’s pin on it and lost one of the stones from it. A jeweler would not touch it, saying I had to find a stone for it myself. I was so pleased to not only find one quite easily, but I now have the pin restored to perfect again. Thank you!

P
Custom Ring Design- 6361
P.M. (Mexico City, MX)
Better than I imagined.

This is the second ring I’ve had CubicZirconia.com do for me. This time I gave them more input on the design and the ring turned out better than I hoped for. It’s absolutely gorgeous. I will be using this company again. Thank you Teresa and all of the staff there. You guys are a great team

CZ vs Diamond: I also own diamond jewelry. I don't choose one over the other, but like both for different reasons
Don't be gentle...: N/A
Trillion cut

Very satisfying with the 5 Cs of these stones

CZ vs Diamond: I also own diamond jewelry. I don't choose one over the other, but like both for different reasons
Don't be gentle...: Better quality control. Ensure all diamonds are the same color or at least specify that they are not so customers can attempt to order same color when ordering different size or shape stones
Disappointing 3 carat round stone

I purchased two .75 trillion & one 3 carat round cut stones. The 3 carat round color was much darker than the trillions. In essence, I cannot use them together in jewelry. I have ordered from other companies in the past without any problems. Maybe I the incorrectly assumed your stones would be the same color or missed the fact I needed to order them differently from your company. Please rectify this issue.

Hi Lea Anne,
I'm sorry to hear that you're disappointed with the stones that you received.

What you're likely seeing is the difference in the refraction of light the dark velvet of the gem jar through the larger stone, which has a depth almost double the smaller. Both stones, the 6.0mm trillion and 9.5mm round, are cut from the same clear raw material.

I've sent you some images of a ring setting with similar stone sizes (10.0mm round and 4.0mm trillion) so you can see that once the stones are in a setting and the light is able to reach both the top and bottom of the stones (as opposed to being held or laying on a surface that reflects colored light into the stones), the light for both the larger and smaller stones looks the same. There is not a color difference between these stone sizes and the raw material is all the same, colorless/white.

If you do wish to return either of the stones we will gladly accept them back as a return and will communicate with you directly by email to confirm the details.

CZ vs Diamond: I also own diamond jewelry. I don't choose one over the other, but like both for different reasons , No one can tell the difference, Diamonds are overpriced

Very nice

CZ vs Diamond: I also own diamond jewelry. I don't choose one over the other, but like both for different reasons
Don't be gentle...: Absolutely nothing why mess with perfection?
This Ring is absolutely beautiful

The ring arrived and I let it sit in its box for a few weeks. I took it out and really let some light on it and holly molly this ring is brilliant. Well the day came on Thanksgiving and we were all about to toast the start of the meal with lots of family and friends. I turned to my girlfriend of nine years and pulled out this ring. I made sure to seat us next to the window with sun at our backs. I asked and she said YES and put the big ring on. The sun hit it just right and there were little stars all over the table and I kid you not everyone was speechless. People all wanted to get a super close up of this ring. The ring became the shining star of the whole occasion. We could have bought an actual mined African diamond as we could defiantly afford it but we didn't want to support it. I have read about lab grown diamonds and if this ring didn't impress me I was going to replace the cubic with lab stones but no need. These Cubic's are mind blowing with platinum metal. These people make the most beautiful rings period and that there easy on the bank balance is just an extra bonus.

CZ vs Diamond: Diamonds are overpriced
Ha, I guess I need to know sizes!

I was surprised to see how small the CZs were! I just ordered a sizer to find out which I need. I'll be ordering the right sizes soon! (I thought about sending you my product so you could determine which size I needed, but no...)

Hi Michael, so sorry that the sizes you ordered weren't correct! We suggest you use a precision caliper to measure the prongs of your piece so you can get a better idea of the stone size you need. Once you have the measurement, let us know and we'll help you with a product exchange. Thank you for trusting CubicZirconia.com!

Great quality

Ear studs look great. Wife needs 18 carat gold which is difficult to find.

Nice!

I ended up with a store credit of $300.00 since I did not take advantage of getting the refund initially. Consequently, there was nothing I really wanted to get since I only wear natural diamonds. I decide to let a friend pick out some earring for her baby granddaughter that was born at the end of November 2023. They will be big for her ear since she is just a newborn. They are nice! I wish I knew they were **** backs. I would have preferred them to be push backs/friction posts for easier use.

Hi Shana, we're so happy to hear your positive review!

Threaded post earrings are recommended for children as they are much more likely to have movements that would pull out a standard push back earring and not notice that the earring is lost. We hope that this is an earring set your friend's granddaughter will enjoy for many years to come.

G
x1 CAD deposit
Gary Waltrip (Plains, US)
Process

Your process is great, the CAD drawings of the ring are exactly what I wanted.

i luv the stones

looking for snap settings

R
Asscher Cut Cubic Zirconia Loose Stones 5A Quality
Robert Harris (Fort Lauderdale, US)
CZ vs Diamond: Diamond travel "insurance" OR backup jewelry
Just perfect….

It is rare that you find fantastic customer service and fantastic products in the same place.

CZ.com are masterful in both categories.

Cubic Zirconia Engagement Ring- The Eden (Customizable Asscher Cut Cathedral Solitaire with Wide Tapered Band)

CZ vs Diamond: I also own diamond jewelry. I don't choose one over the other, but like both for different reasons
All my CZ are beautiful

I absolutely would purchase again which I have. I have a marquise, 2 round and 1 oval stones and they all are absolutely gorgouse. I promise if you make a purchase here you WILL NOT BE DISSAPOINTED.

D
Custom-made "Design Your Own" and Replica Cubic Zirconia Rings and Engagement Rings
Daniel Caldwell (Houston, US)
CZ vs Diamond: No one can tell the difference, Diamonds are overpriced
Don't be gentle...: Make sure the customer gets the quote before asking them to review the quote
Did not receive order

I have been asked to submit a review for order #7508 and get a price quote.
I have not received any quote.

Hi Daniel,
Your price quote was a request for metal types that we do not cast in. We did send you an immediate response to your price quote request but did not get a reply back.

CZ vs Diamond: No one can tell the difference, This is a replica purchase for diamond jewelry I already own OR owned
Don't be gentle...: Nothing, excellent product and service
Wowza bling

My Cz was just purchased to replace the older cz in a replica of an actual diamond piece I own. Over the years the old cz had become scratched as I had not taken care of it. The new one looks amazing, so much sparkle and fire again. I considered getting a moissanite, but am happy w the cz....looks spectacular.

CZ vs Diamond: I also own diamond jewelry. I don't choose one over the other, but like both for different reasons , Diamonds are overpriced
Don't be gentle...: Better communication.
Beautiful Ring

The Erma is simple and elegant. The stone is so sparkly it’s mesmerizing. I’m thrilled with the quality and workmanship of the ring. I haven’t presented it yet but will share her thoughts after ‘I do’.

CZ vs Diamond: I also own diamond jewelry. I don't choose one over the other, but like both for different reasons , Diamond travel "insurance" OR backup jewelry
Gorgeous

It has fooled many Jewlers until they scope it! I lost my other stone that I wear everyday! Love these stones!

CZ vs Diamond: I also own diamond jewelry. I don't choose one over the other, but like both for different reasons , Diamonds are overpriced , My diamond jewelry was lost or stolen-- and I wanted a replacement

[****] thank you so much for all your help

CZ vs Diamond: I also own diamond jewelry. I don, I wanted diamond but couldn
Don't be gentle...: i'm good
good

hard to tell the difference between C.Z and a real diamond

L
Round Cut Cubic Zirconia Loose Stones 5A Quality
Leslie Morrow (East Longmeadow, US)

Stone looks great, needed to have it placed in a ring that had a white topaz that was cracked!! Didn’t want a diamond and the price was right!

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