Cubic Zirconia CZCubic Zirconia CZCubic Zirconia CZ

Frequently Asked Questions FAQ Summary for

Question about something? Until and unless we connect via email or phone during business hours, we offer you our full online Frequently Asked Questions for detailed information about our company, website and products. 

While we’re here to help and you may contact us as desired, you may prefer to review each of our thorough Frequently Asked Questions sections anytime, before or after purchase. The comprehensive FAQ includes sections with answers to common questions about:

  1. international orders from non-United States customers
  2. the highest-quality cubic zirconia stones available anywhere
  3. our pre-manufactured ring styles catalog 
  4. our pre-manufactured earrings styles catalog 
  5. wholesale accounts and orders
  6. custom “design your own jewelry” and diamond replicas program
  7. stones/jewelry care & cleaning tips 
  8. ring sizing and re-sizing issues
  9. expected order delivery timelines
  10. order placement questions or website issues and problems
  11. manufacturing materials and procedures
  12. available payment and financing options
  13. product warranty, repairs, and returns/exchanges 
  14. bench jeweler services (e.g. stone setting, ring sizing, jewelry repair, rhodium plating etc)

    Comprehensive FAQ


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