A: The information below applies to our retail, non-jewelry-industry customers just purchasing our products for themselves. For wholesale purchases, manufacturers and resellers-- either of volume loose stones and some wholesale cubic zirconia jewelry items we offer-- please click here for more information.
For retail purchases, we accept VISA, MasterCard, Discover, American Express, JCB, Diner’s Club and all other major US, Canadian, UK, and Australian credit cards and debit cards, along with PayPal, AmazonPay, GooglePay (GPay), Dwolla, and financing through Affirm (U.S. customers). These options should be available at check-out for you to choose from through our secure online e-commerce store.
Bank Wire: We accept Bank Wire Transfers for purchases US $1,167 and above (bank wire payments are subject to a $35 USD processing fee). Please note: some financial institutions do charge a fee for bank wires; please contact your bank for more information. An ACH transfer is not the same as a wire transfer. At this time, our company does not accept ACH transfers. As of November 2018, there is now a way to check out on our website and select “bank wire” as payment method, which allows us to provide the next steps to wire the money securely. Contact us for details and bank wiring instructions. If checking out and selecting the “Bank wire” payment method, you will receive an email with full instructions on how to complete the wire transfer after placing your order. If we do not receive your wire transfer within 5 days of placing your order, the order will be canceled. It can take from 2 to 48 hours for domestic transfers to complete. When the funds have been received from your bank, we will send a confirmation email and will complete the processing of your order.
Layaway (payment program): Yes, Layaway payment programs are available (no credit approval required). Please see FAQ question “Do you offer layaway/payment programs?”. At this time, there is no way to check out on our website and select “Layaway (payment program)” as payment method. Contact us for details and payment program instructions.
Financing: Did you know that you can take advantage of 180 day 0% no-interest financing for customers that qualify-- with instant online approvals so you can apply today and buy today? Check out our Financing FAQ for full details on available terms and programs to finance your purchase, buy now and pay over time.
Gift certificates: At this time, there is no way to check out on our website and select “Gift certificate” as payment method. Gift certificates are redeemable by phone only. Call toll-free at U.S. 1-888-355-2484 with your gift certificate number to make a purchase.
Checks & Money orders: Sorry, we cannot accept personal checks, company checks or money orders.
Multiple payment methods: See “Can I use multiple payment methods to purchase?” question.