02/19/21 Coronavirus (COVID-19) Update: Open with Few Limitations
Thank you for visiting CubicZirconia.com, the world’s online leader in Cubic Zirconia jewelry and related products and services-- proudly serving you online since 1999.
Please let us know your contact needs using the secure web-form at the bottom of this page for fastest response.
You can also call us toll-free at U.S. toll-free phone number (888) 355-2484 or use the live chat application at the bottom right of your screen (it will show if we are currently available for live chat). If you are unable to reach us via phone, simply leave a message with your phone number, as well as order number (if you are an existing customer), plus also please include your email address since we sometimes find it easier and faster to respond via email than playing "phone tag".
Here's our business hours of operation.
Lastly, some companies try to save money answering the phone and fob off customer service inquiries to a poorly-maintained and confusing online FAQ. We don't do that. Our comprehensive and transparent Frequently Asked Questions covers 19 general topics, and answers over 1,000 questions consisting of 400+ written pages. Frankly, it's what our own in-house customer support team is trained to reference in answering most questions you might ask us via phone, chat and email. Please take a look?
Customer Support: We strive to respond to all customer inquiries within 48 hours.
Technical/Website Support: Find a broken link on one of our web pages? Thank you for telling us! Have technical problems or questions? Issues with logging into your account on the website? Please use the provided web-form below to direct your questions to our webmaster.
Design Your Own Jewelry Program: Please see details about the process for ordering a custom designed ring, pendant, necklace or earrings meeting your exact specifications here
Press Inquiries: For interview requests and expert topic quotes to help with your Cubic Zirconia related story, please contact "The Clear Choice™ for Cubic Zirconia" using the web-form provided here to speak with our company president or public relations staff.
Affiliate Inquiries: Prospective affiliates are welcome to learn about our program and contact us here.
Wholesale Orders: Loose cubic zirconia stones from the tiniest melee/accent dimensions to large center stones with up to > 5 carat diamond-equivalent sizes in 3A/AAA and 5A/AAAAA gradings are available at wholesale prices in bulk volume. Note: We do not provide non-cash purchase order terms for new first-time wholesale accounts.
Supplier opportunities: Does your company provide complementary products or services you think we should offer our customers? Become a supplier.
Thank you for visiting!