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Reading a bad review over the Public Address PA system speaker
If you’ve been in business long enough and have enough happy, satisfied customers…you’re bound to also have customers that think you’re a jackass. Not all businesses would read a bad review over the PA (Public Address) speaker system, but today we’re gonna do just that. Here's one of my favorite customer complaints…and my reply is
One of our favorite recent testimonials, from Shelly in Arizona!
I had a lot of reservations about 1) buying a quality CZ (especially online), 2) buying any type of jewelry sight unseen and 3) getting the design I wanted without paying the high price for custom jewelry. I did extensive research, both online and in jewelry stores. I knew what size stone and cut I wanted for the engagement ring but I didn't see any wedding bands on the site that grabbed my attention. I sent an email with a pic attached of one I had found online and asked if it could be replicated.Woohoo! I'm so excited!
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