A common question we get is how much information and details do we need in order to make a custom ring (or other piece of jewelry) exactly as the customer wants it. The short answer: we want as much information as the customer can conveniently provide us based on what he/she knows (or thinks they do). The more details we have, the easier it is for the custom jewelry team to nail the custom ring design...and do it SOONER in the back-and-forth process as we communicate with the potential customer. The other side of the question is, “Can we make this work with very little detail and/or no pictures or examples from the customer?”As that Obama-era U.S. Presidential campaign sticker on one of my colleague’s car back bumper says: YES WE CAN!

We wanted to send a heartfelt thank you to all of our customers and your patience during this time!    THIS UPDAT...

04/20/20 Coronavirus (COVID-19) Update: Open with Limited Operations Orders can still be placed on our website, but due to circumstances beyond our control some products will ship on time but others are likely to be delayed in manufacturing. Please note this update replaces the one we posted 03/20/20. 

03/30/20 Coronavirus (COVID-19) Update: Open with Limited Operations Orders can still be placed on our website, but due to circumstances beyond our control some products will be delayed in manufacturing. We request your patience with any delays, as many strict safety measures need to be followed to help keep us all healthy and avoid spreading the international coronavirus (COVID-19) during the current pandemic. 

It's not really because he doesn't want to buy you jewelry. He does. He really does. It's just that there's quite a number of things that also go with that decision. Understanding these questions will lead to you helping him buy you that ring you've been secretly eyeing forever.