Normally, we get inquiries for a fast, free and firm price quote on custom cubic zirconia jewelry with a couple pictures and a written description provided by the man or lady considering hiring our company-- and that’s all we need to get started with the computer CAD phase of our custom jewelry design process where our talented CAD design team take the images, sketches and/or written description provided by a custom jewelry customer-- as well as his/her specific verbal instructions, and creates a series of 360 degree digital design image renderings of the ring or other jewelry piece to be custom made.   In other cases…we don’t have so much to work with-- too often from heartbroken diamond jewelry customers whose original piece was lost or stolen-- and they hadn't taken the jeweler-recommended step beforehand to record the piece in pictures/video and written dimensions. The answer to a recent contact form submission asking "How good are [y]our computer CAD jewelry-design experts?” explains how we still get the job done without the admittedly-creepy ability of being able to hack our customers' brains (of which we've laughingly been accused). And it's all because we don't stop until we hear our customer say: “That’s it! Yes! Right there! Yes, just like that!”

How many chainsaws do you need? My father in law has 4 chainsaws (that I know of).  The idea that a guy would want to try and safely wield a loud and dangerous piece of power equipment with each of his two hands AND each of his two feet while simultaneously cutting down four trees at the same time…seemed crazy to me. But truth is…

A common question we get is how much information and details do we need in order to make a custom ring (or other piece of jewelry) exactly as the customer wants it. The short answer: we want as much information as the customer can conveniently provide us based on what he/she knows (or thinks they do). The more details we have, the easier it is for the custom jewelry team to nail the custom ring design...and do it SOONER in the back-and-forth process as we communicate with the potential customer. The other side of the question is, “Can we make this work with very little detail and/or no pictures or examples from the customer?”As that Obama-era U.S. Presidential campaign sticker on one of my colleague’s car back bumper says: YES WE CAN!

We wanted to send a heartfelt thank you to all of our customers and your patience during this time!    THIS UPDAT...

04/20/20 Coronavirus (COVID-19) Update: Open with Limited Operations Orders can still be placed on our website, but due to circumstances beyond our control some products will ship on time but others are likely to be delayed in manufacturing. Please note this update replaces the one we posted 03/20/20.