Cubic Zirconia Earrings- Fashion Drop
Q: How much will it cost to ship my item?
A: Shipping rates are based on the total cost of items in your online shopping cart and the country of delivery:
United States (all 50 states and official territories including Armed Forces bases worldwide)
- For orders less than $50 USD, shipping is a flat fee $7 per order.
- For orders $50-299 USD, shipping is a flat fee $6 per order.
- For orders $300 USD and more, we offer FREE SHIPPING anywhere within the United States and Territories
International Group 1 (Canada, Mexico, United Kingdom, Australia)
- For orders $300 USD and more, we offer FREE SHIPPING to Canada, Mexico, Australia, and more than 50 countries in Europe.
- For orders $500-2500 USD, shipping is a flat fee $50 per order.
- For orders $2500 USD and more, we offer FREE SHIPPING to the International Group 2 countries listed by name below.
Q: What about countries outside North America, Australia, and United Kingdom?
Q: How long will it take for my item to ship?
A: Shipping times vary depending on the product, and we list "manufacturing time" in the product specifications of many items that are not in-stock and are made-to-order prior to shipping.
While some orders begin the shipping process immediately, please expect a 24 to 48 hour period for order processing unless you see a "manufacturing time" listed on the product page for your item.
Shipping occurs once payment is approved, the address is verified, and the item is prepared. If an item is not in stock, you'll be notified by phone & email. If an item needs manufacturing time, you'll receive an email that your order is processed and you can expect it to ship after the manufacturing time listed has elapsed.
Custom jewelry designs may take up to 18-25 days of manufacturing time before they will be ready to ship. Please let us know if you need expedited manufacturing to receive your custom order sooner.
NOTE: Orders with multiple items will be charged one flat shipping rate based on the total cart cost, although items may be shipped separately depending on availability and/or any delays in manufacturing for one item versus another.
Q: What types of shipping methods do you use?
A: We use a variety of carriers and will choose the most appropriate delivery method for your desired shipping address. Each shipment is securely packaged, fully insured, and shipped using only the most reputable and reliable courier services. Carriers include the United States Postal Service, UPS, FedEx, DHL and and Freight. It is not possible to specify a preferred carrier when placing your order.
Q: Can I get expedited shipping?
A: Please contact us prior to purchase if expedited shipping is needed -- we will try to accommodate your request. We cannot guarantee a delivery date at the time of purchase, but we've been known to move heaven and earth to get a piece of jewelry in your hands at a certain date if you'll communicate with us how important it is!
Q: Do you ship to PO, APO and FPO addresses?
A: Yes, we do ship to PO, APO and FPO addresses. We only require signature confirmation on delivery. Customers are responsible for paying all duties, customs, and local/state/federal taxes associated with each order.
Q: Do you ship to United States PO Boxes?
A: We sure do! If you have a PO Box for your delivery address we'll ship your package via USPS at no extra cost.
Q: What taxes should I expect to pay?
A: Taxes will be assessed at the time of purchase for all orders only shipped to Kentucky, United States. All other locations do not have taxes assessed.
Q: How do you ensure delivery?
A: To protect the security of your shipment, we require an adult signature at the time of delivery, regardless of any waivers you may have with the courier. Our double-boxed packages are fully insured until delivery at the shipping address. Additionally, to ensure that someone will be available to sign for your package, an e-mail message will be sent notifying you that it has been shipped allowing you to track your package from our doorstep to yours.
There are several different payment options available to you depending on your preference. Regardless of your choice, all transactions are secure and encrypted.
To pay with your credit or debit card, enter your card information and confirm your card billing address at the bottom of the checkout page.
We accept most major credit cards including Visa, Mastercard, American Express, Discover, JCB, and Diner's Club.
We are fully integrated with Paypal for easy checkout. If you select Paypal as your payment option you will be prompted to sign in or create your Paypal account to complete payment. Check the Paypal box, scroll to the bottom, and click the "Complete order" button to proceed.
Dwolla provides an online payment system and mobile payments network for customers in the United States. If you select Dwolla as your payment option you will be prompted to sign in or create your Dwolla account to complete payment. Check the Dwolla box, scroll to the bottom, and click the "Complete order" button to proceed.
FuturePay allows you to create a flexible payment plan for your purchase. If you select FuturePay as your payment option you will be prompted to sign in or create your FuturePay account to complete payment. Check the FuturePay box, scroll to the bottom, and click the "Complete order" button to proceed.
Powered by Paypal, Lay-Buy payment plans give you a flexible payment arrangement. If you select Lay-Buy as your payment option you will be prompted to sign in or create your account to complete payment. Check the Put it on Lay-Buy box, scroll to the bottom, and click the "Complete order" button to proceed.
We also work with customers on an individual basis to create a flexible layaway schedule.
Learn more about Layaway here.
When you checkout using an eligible and connected Apple device, you will see a button with the Apple Pay logo:
You can tap or click the button to make a purchase with Apple Pay. After clicking the Buy with Apple Pay button, you'll see the shipping and billing information added to your wallet, as well as the cost of the order, shipping rates, and taxes. You will then need to authenticate the purchase.
Learn more about Apple Pay here.
Shop with confidence with the CubicZirconia.com GUARANTEE: We guarantee your jewelry FOR LIFE, FOR FREE
At CubicZirconia.com we are committed to your complete satisfaction. Understanding that buying jewelry online may be a new activity for you, we want to help ease any anxiety and answer any questions you have before you order: we guarantee you will be completely thrilled with the value and quality of the jewelry you purchase from CubicZirconia.com!
* * * * * That is why we cover your purchase of any non-custom-jewelry product with our Free Lifetime Warranty and our 60-day Money-back Guarantee, and all custom-jewelry purchases with our Free Lifetime Warranty and 100% Satisfaction Guarantee. Details below! * * * * *
Free Lifetime Warranty
All purchases from CubicZirconia.com come with two important warranties good for a lifetime:
- Your CubicZirconia.com jewelry will be free of craftsmanship defects. That means that anything you buy in our secure online store is warranted for LIFE against any manufacturing defects on the structure of the jewelry. At CubicZirconia.com, each of our products goes through rigorous tests to assess and maintain our strict standards of quality. Each piece is manufactured in our facilities using only the most premium materials and methods of craftsmanship by professional jewelers with years of experience in their field. We carefully inspect each item to ensure that it meets our strict criterion before shipping it to you.
In the rare event that you find an imperfection or defect, we encourage you to send it back to us to be inspected by one of our master jewelers. If the defect is determined to have occurred during the manufacturing process, we'll replace or repair the item at no cost to you and ship it back repaired and in like new condition. If we determine that the damage was due to normal wear-and-tear, or by neglect or abuse, we can still the repair the piece but there will be a cost. No work will be completed without your prior approval.
- Your Cubic Zirconia stones will maintain their original sparkle and brilliance. We warranty all stones with a LIFETIME guarantee against breaking or chipping under normal wear. With normal use and proper care, your Cubic Zirconia stone should never chip, scratch or discolor. If there's ever a problem with your stone, we'll fix it or replace it at no cost. Just ship it to us and we’ll take care of your exchange.
* * * * * If used and cared for properly, your jewelry will last a lifetime.* * * * *
CubicZirconia.com Loose Stones
When sending a loose stone, ring or jewelry item back to CubicZirconia.com for service or repair, please first email repairs [AT] CubicZirconia.com to receive the Warranty/Repair Form. At this time you will be provided with clear email instructions for shipment and the proper address to ship your repair package.Please insure any merchandise when returning. We are not responsible for lost or stolen items from mail carriers.
60-day No-Questions-Asked Money-back Guarantee
To make your decision easy to buy today with confidence your jewelry purchase from CubicZirconia.com comes with a "60 Day No-Questions-Asked Money-Back Guarantee!"
CubicZirconia.com strives for 100% satisfaction on all of your purchases. Any jewelry listed on our website for purchase is eligible for our "60 Day No-Questions-Asked Money-Back Guarantee". If there is a stock item you’ve purchased and would like to return for any reason at all, you may ship it back to us within 60 days of product delivery for online store exchange credit or a cash refund.
Refund & Exchange Details:
Return Refund/Credit Process
Custom-Designed Jewelry 100% Satisfaction Guarantee
In addition to a FREE Lifetime Warranty as detailed above, we stand 100% behind our work with a satisfaction guarantee on all custom orders, and we’ll work hard to make your jewelry right for you.
Because of the intensive work needed to bring your dream jewelry to life, custom orders you design through our “Design-Your-Own Jewelry” program are considered services once they are manufactured and delivered to you. Therefore, custom-designed items are not products and are not eligible for return for refunds or exchange credits under our policy. This includes any jewelry from our existing collection that is modified according to customer instructions to the extent that a new CAD design is created and customer approval is received on the design prior to manufacturing.
All laser-engraved products, special-design metal finished products, and laser-pattern engraved products are considered custom orders and as such are also not eligible for returns, refunds, or exchange credits. CAD deposits made prior to manufacturing are non-refundable in any way once the digital design has been rendered and presented for approval.
Custom Order Exchange Details: If you receive a custom order and it isn’t exactly what you want, we’re here for you! Just let us know by emailing customorders[AT]cubiczirconia.com with your concerns. We will then work with you to further refine the design you received to exceed your expectations, or repair a workmanship defect at no extra cost to you.